Shipping policy

Shipping Policy

Last updated: April 7, 2026

Order Processing & Production All products are made to order. Once your order is placed, it enters production within 1–3 business days. Production typically takes an additional 2–7 business days depending on the item and print provider.

Shipping Times Once your order has been fulfilled, estimated shipping times are as follows:

• United States: 3–5 business days
• Canada & International: 10–20 business days

Total estimated delivery time (production + shipping) for US orders is typically 7–14 business days from the date of purchase.

Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

International Shipping We ship to select international destinations. International customers are responsible for any customs duties, taxes, or import fees assessed upon delivery. These charges are outside our control and are not included in your order total.

Delays Shipping carriers may experience delays during peak seasons or due to circumstances outside our control. We appreciate your patience and will do our best to keep you informed.

Questions? Contact us at ladder day supply@gmail.com and we'll be happy to help.